Key Account Manager

Key Account Manager - Hong Kong Based 
 
Our team is currently working with an up and rising logistic-tech company spearheading a regional expansion and therefore in the market to identify and attract a Key Account Manager to be based in their Hong Kong HQ. 
 
Your Responsibilities:
 
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Manage a team of account managers 
 
Who We Are Looking For:
 
Degree Holder in Logistics or alternatively with proven experience in Logistics field
At least 5 years' solid key account management experience with people management skills
Experience in contract logistics; Experience in ecommerce logistics would be a great advantage 
Excellent team leadership, people management and communication skills
Has a growth mindset, can-do attitude
Analytical, willing to learn
 
For a confidential discussion on the above role, feel free to reach out to Sheila at sheilahui@rjm-associates.com .